Credit control insights for UK businesses.
Our take on credit control, cash flow, and the reality of getting paid in the UK. Insights, opinions, and practical advice for SME owners who are tired of chasing invoices.
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Should you outsource your credit control? The decision checklist.
Outsourcing your credit control might be the right move. Or it might not. This is an honest framework for working it out, not a sales pitch dressed up as an article.
Stop being an accidental credit controller.
You did not start your business to chase invoices. But somewhere along the way, that is exactly what happened. You became an accidental credit controller. And it is costing you more than you think.
Why your Xero automated reminders are not getting you paid.
You did the sensible thing. You set up automated invoice reminders in Xero. So why are invoices still going 30, 60, 90 days overdue? Because automated reminders are not credit control. Here is what is actually going on, and what to do about it.
The complete credit control checklist for UK SMEs.
This is everything you need to have in place to get paid on time, consistently. Not theory. Not corporate waffle. A real, printable checklist built for UK SMEs that actually want to fix their cash flow.
Late payment statistics UK 2026: the crisis in numbers.
Late payments are not a minor inconvenience. They are a crisis. Here are the numbers that prove it: how much is owed, who is affected, and what it is really costing UK businesses.
How to write a payment reminder email that actually gets a response.
You know you need to chase the invoice. You just do not know what to say. Here are the exact emails to send at every stage (from the pre-due nudge to the final notice), with advice on tone, timing, and what to do when none of them work.
Statutory interest on late payments: what UK businesses can legally charge.
Most UK business owners have no idea they can legally charge interest on overdue invoices. You can. Here is how the law works, what you are entitled to, and how to use it without blowing up your client relationships.
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