The headline numbers.
Before we go any further, here are the numbers that matter most. These are the statistics that should be on every business owner's radar and on every policymaker's desk.
- £26 billion — the total amount UK businesses are owed in late payments at any given time. That is £26 billion of interest-free finance being provided involuntarily by suppliers to their customers. (Source: UK Government / London Economics, 2025)
- 38 — the estimated number of UK small businesses that close every single day as a direct result of cash flow problems caused by late payments. (Source: UK Government / London Economics, 2025)
- 90% — the proportion of UK businesses that are currently experiencing payment delays. That is not a typo. Nine out of ten. (Source: Coface UK Payment Survey, 2025)
- 45% — the proportion of SMEs experiencing more late payments now than 12 months ago. It is getting worse, not better. (Source: FSB / GoCardless, 2025)
Those are not background statistics. They describe a systemic failure in how UK businesses pay each other, and the consequences are being felt by millions of business owners every single day.
How widespread is the problem?
The short answer: almost universal.
The Coface UK Payment Survey (2025) found that 90% of UK businesses are facing payment delays. That is significantly higher than France (85%), Germany (81%), and Poland (60%), and far above the global averages for Asia (49%) and Latin America (51%). The UK has one of the worst late payment cultures in the developed world.
Nearly half (44%) of UK businesses reported that late payments are happening more frequently than in previous years. And looking ahead, 50% of SMEs are concerned the problem will get worse over the next 12 months (FSB / GoCardless, 2025).
The scale is staggering. Around 40% of all B2B invoices in the UK are paid late. The average SME is owed approximately £21,400 in unpaid invoices at any given time (Intuit QuickBooks, 2025). For micro businesses, the situation is even more acute: late payments account for nearly 5% of their entire turnover on average.
What counts as "late"
In this article, "late" means any payment made after the agreed due date on the invoice. For most UK B2B transactions, that means after the 30-day (or agreed) payment term has expired. Some of the larger companies reporting payment data are averaging 80+ days to pay their suppliers, with 29 companies taking over 100 days on average. The slowest reported payer in the latest data averaged 135 days.
The financial cost.
Late payments cost UK businesses in ways that go far beyond the unpaid invoice itself.
The direct cost: UK businesses are collectively providing approximately £26 billion of involuntary, interest-free finance to their customers through late payments. That is money earned, invoiced, and owed, sitting in someone else's account instead of yours. (Source: UK Government / London Economics, 2025)
The cost to individual businesses: The average UK SME loses around £22,000 per year to late payments (UK Government research). For many small businesses operating on tight margins, that is the difference between growth and survival.
The cost of chasing: The UK Government's own research found that businesses spend significant staff hours every year chasing unpaid invoices. For micro businesses, this time burden is disproportionately heavy relative to their size, pulling owners away from productive work and into the role of accidental credit controller.
The knock-on effect: Late payments create a domino effect. According to the FSB/GoCardless report (2025):
- 36% of SMEs say late incoming payments affect their ability to pay their own suppliers on time.
- 18% say late payments have impacted their ability to pay employees.
- 61% say late payments are holding their business back from achieving its full potential.
The forfeit problem: Perhaps most telling of all, 52% of SMEs say they forfeit late payments up to 10 times a year simply to avoid the time and cost of chasing them (FSB / GoCardless, 2025). Businesses are writing off money they are owed because the process of recovering it feels harder than absorbing the loss.
£8.75 billion in six months
Analysis by Good Business Pays found that large UK companies paid £8.75 billion of supplier invoices late in the six months to December 2025 alone. Of that, over £5 billion related to invoices where the company reported no dispute. These are not contested payments. They are invoices that companies simply chose not to pay on time.
The human cost.
This is where the statistics stop being abstract and start being personal.
76% of UK business owners report that their mental health has directly suffered as a consequence of chasing unpaid invoices. (Source: Federal Management / Frontline Collections survey, 2025)
That figure alone should end any conversation about late payments being "just part of business." Three quarters of business owners are experiencing mental health impacts because they cannot get paid for work they have already done.
The detail behind that number is even harder to read:
- 36% say the constant battle to secure payment has created significant problems in their personal lives and relationships.
- 63% of SME owners have used personal savings to keep their businesses solvent, including remortgaging homes and cashing in pensions early.
- 46% of business owners are questioning whether their business will survive another twelve months.
- 52% blame poor cash flow for panic attacks, anxiety, and depression. (Source: Prompt Payment Directory)
- 26% of SME owners say they stress about late payments even when they are not at work. (Source: Pay.UK)
- 24% have cut their own salary to keep cash in the business. (Source: Pay.UK)
Behind every one of those statistics is a real person. Someone who started a business because they were brilliant at something, and who now spends their Sunday nights doing mental arithmetic about whether they can make payroll because a client has not paid an invoice that was due three weeks ago.
That is the real cost of late payments. And it is not a cost that shows up on any balance sheet.
In a fragile economy, a significant increase in overdue invoices is not just a financial inconvenience but a catalyst for widespread personal and professional distress, threatening the mental health of business owners and the very survival of their enterprises.
Marc Curtis-Smith, Managing Director, Federal Management
Who pays late?
Not all late payers are equal. The data consistently shows that the worst offenders are large companies paying small suppliers.
Analysis by Good Business Pays of the latest Payment Practices Reporting data (February 2026) found:
- 29 companies reported average payment times of over 100 days. That is up from 27 in February 2025.
- 223 companies reported average payment times over 50 days AND paid more than half their invoices late.
- The slowest reported payer averaged 135 days to settle invoices.
- Some of the UK's best-known brands appear on the late and slow payer watchlist, with one building supplies company paying over £791 million in undisputed invoices late.
The worst-performing sectors for payment times include:
- Manufacturing — 80+ days average payment time
- Construction — consistently among the slowest payers, with subcontractors and small suppliers bearing the brunt
- Food and beverage — 67% of businesses in this sector say late payments are holding them back
- Transportation and logistics — where fuel and wage bills cannot wait 60 days for an invoice to clear.
Check before you commit
Before taking on a large new client, it is worth checking their payment track record. Large UK companies are required to publish their payment practices through the government's Payment Practices Reporting portal. A few minutes of research could save you months of chasing.
What businesses are doing about it.
The FSB/GoCardless report (2025) found that SMEs are starting to take matters into their own hands:
- 53% say they would charge late fees in the future. (Under the Late Payment of Commercial Debts Act 1998, they already have the legal right to do so.)
- 33% would consider changing payment methods (for example, moving to Direct Debit or upfront deposits).
- 27% would automate payment processes to reduce manual chasing.
But there is still a troubling level of resignation. Half of all SMEs (50%) agree that late payments are an "inevitable cost of doing business." Nearly a third (32%) feel they have little to no control over how to manage late payments.
That resignation is understandable. But it is wrong. Late payments are not inevitable. Good credit control dramatically reduces them. Clear payment terms prevent many of them. And knowing your legal rights changes the dynamic entirely.
You do not have to accept this as normal. It is not just a part of doing business.
What is being done at government level.
The UK Government has acknowledged the problem and is taking steps, though progress has been slower than many would like.
The Small Business Commissioner (SBC): Emma Jones was appointed as Small Business Commissioner in June 2024 as part of the government's efforts to tackle what it called the "scourge" of late payments. The SBC's office helps small businesses resolve payment disputes with larger companies and has published significant research into the economic impact of the crisis.
Payment Practices Reporting: Large UK companies (250+ employees) are already required to publish their payment practices publicly. Starting in 2026, new regulations will require this data to be included in annual Directors' Reports, making boards directly responsible for how suppliers are paid.
The Fair Payment Code: Replacing the old Prompt Payment Code, the Fair Payment Code sets higher standards for payment behaviour and has been linked to early improvements in some sectors.
Government research (2025): The UK Government published comprehensive research through London Economics quantifying the economic impact of late payments, confirming the £26 billion figure and the significant drag on productivity and investment caused by the UK's poor payment culture.
Progress is being made. But as the FSB put it: "A review does not pay the bills." Until enforcement catches up with policy, the burden of managing late payments falls on the businesses that can least afford it.
What you can do right now.
You cannot fix the UK's late payment culture on your own. But you can protect your business from the worst of it.
- Know your numbers. How much are you owed right now? How many invoices are overdue? If you do not know the answer, that is the first problem to fix.
- Set clear terms. Payment terms that are agreed upfront, in writing, before work starts, dramatically reduce disputes and delays.
- Chase consistently. Not once. Not when you remember. Every time, on a schedule. The complete credit control checklist covers everything you need to have in place.
- Know your rights. You can charge 8% above the Bank of England base rate on overdue invoices, plus fixed compensation of £40 to £100 per invoice. Most business owners do not know this.
- Pick up the phone. Emails are easy to ignore. Knowing how to chase an invoice without damaging the relationship is a skill worth developing.
- Get help if you need it. If you are spending hours every week chasing payments, an outsourced credit control service can take the entire process off your plate.
You worked for that money. The statistics on this page prove that you are not alone in fighting to get it. But the fight is winnable, and it starts with refusing to accept late payments as normal.
Key takeaways
- UK businesses are collectively owed £26 billion in late payments at any given time.
- 90% of UK businesses are experiencing payment delays. 38 close every day because of them.
- The average SME is owed £21,400 in unpaid invoices and loses £22,000 a year to late payments.
- 76% of business owners report mental health impacts from chasing unpaid invoices.
- 52% of SMEs forfeit late payments up to 10 times a year because chasing feels harder than absorbing the loss.
- Half of SMEs think late payments are "inevitable." They are not. Good credit control changes everything.
- The UK Government is tightening regulations, but enforcement has not caught up with policy yet.
